Return Policy Page

Cancellation & Refund Policy

We strive to provide our customers with the best shopping experience. However, we understand that there may be occasions when you need to cancel your order or request a refund. Below are the details of our cancellation and refund policy.

Order Cancellation

• Orders can be canceled within 24 hours of placing the order.
• If the order has already been shipped, cancellation will not be possible.

Refund Eligibility

Refunds are applicable only if:

• The product is defective or damaged.
• The product delivered is different from what was ordered.
• The order is canceled within the allowed timeframe.

Refund Process

• Refund requests can be initiated by contacting our support team at support@shivadheesh.com or (+91) 7220831419.
• Once approved, the refund will be processed to the original payment method.

Timeline for Refunds

• Refunds are credited within 5–7 business days after approval.
• In case of delays, please contact our support team.

Charges

No additional fees are charged for cancellations or refunds unless specified for special cases.